888db's Privacy Policy —
Your Data, Our Responsibility

1 Purpose of This Policy

888db places great importance on the privacy of its users. The purpose of this Policy is to clearly inform you about what types of information are collected, why they are collected, how that information is processed, and what steps we take to protect your data. This Policy defines both your rights and our responsibilities.

By accessing the 888db platform or using its services, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

2 What Information We Collect

888db may collect the following types of information in order to provide its services:

• Identity Information: Name, date of birth, national ID or passport number (for age verification).
• Contact Information: Email address and mobile number.
• Financial Information: bKash, Nagad, Rocket, or bank account numbers (for processing deposits and withdrawals). Full financial credentials are never stored.
• Technical Information: IP address, browser type, device identifier, login time, and session data.
• Transaction Information: Deposit and withdrawal history, betting activity, and bonus usage details.
• Cookie and Tracking Information: Data related to your navigation patterns and preferences on our website.

3 How We Collect Information

888db collects information in the following ways:

• Information you provide during the account registration and login process.
• During the processing of deposit and withdrawal transactions.
• When you contact our customer support team (via live chat or email).
• Automatically — by monitoring your activity on our site through cookies, pixel tags, and similar technologies.

4 How We Use Your Information

888db uses collected information only for the following legitimate purposes:

• Account Management: To create, verify, and maintain your account.
• Service Delivery: To provide betting, casino games, and other services without interruption.
• Financial Transactions: To process deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
• Age Verification: To confirm that the user is 21 years of age or older.
• Security and Fraud Prevention: To protect accounts and detect potentially fraudulent activity.
• Customer Support: To assist you with your questions and issues.
• Responsible Gaming: To identify excessive betting patterns and provide necessary support.
• Legal Compliance: To comply with applicable laws and regulations.

5 Automated Decision-Making

888db may use automated data processing in certain cases — such as fraud detection or responsible gaming alerts. The option for human review is reserved for any significant decisions. If you believe an automated decision has been unfair to you, please contact our support team.

6 Sharing Information with Third Parties

888db never sells your personal information. However, information may be shared in the following limited circumstances:

• Payment Processors: With bKash, Nagad, Rocket, and authorized Bangladeshi banks — solely to complete transactions.
• Technology Partners: Those who assist in operating the platform's technical services, under strict confidentiality agreements.
• Legal Authorities: If there is a valid order from a law enforcement agency or court.
• Fraud Prevention: In emergency situations to protect your account or funds.

Your information is not shared with third parties for any purpose other than those stated above.

7 International Data Transfers

888db may store your information on servers in various countries for technical reasons. However, regardless of where it is stored, the protections described in this Privacy Policy always apply. All third-party providers are contractually bound to maintain the same standard of data protection.

8 Security Technologies and Practices

888db uses industry-standard security technologies to protect your information:

• SSL Encryption (SSL/TLS): All data transferred between your browser and our servers is encrypted.
• Encrypted Storage: Sensitive data at rest is protected by encryption.
• Firewall and Intrusion Detection: Around-the-clock monitoring to prevent unauthorized access.
• Password Hashing: Your password is never stored in plain text.
• Two-Factor Authentication (2FA): An additional layer of account security.
• Regular Security Audits: To identify and address system vulnerabilities.

However, no online service is entirely risk-free. Please keep your password confidential and log out of your account after using an unfamiliar device.

9 Data Retention Period

888db retains your information for as long as:

• Your account remains active.
• It is needed to resolve disputes related to our services.
• It is required to meet legal or regulatory obligations.

After account closure and once the applicable legal retention period has passed, your information is securely deleted or anonymized.

10 Use of Cookies

Cookies and similar technologies are used on the 888db website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: To maintain login sessions and security — the service cannot function properly without these.
• Functional Cookies: To remember your preferences, such as language settings.
• Analytics Cookies: To understand site usage and improve our services.

You can control or delete cookies through your browser settings, though this may limit some services.

11 Your Rights Regarding Your Information

As a user of 888db, you have the following rights:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or incomplete information in your account.
• Right to Erasure: The right to request deletion of your personal information in certain circumstances — however, where legal obligations exist, it may not be possible to delete all information.
• Right to Object to Processing: The right to object to the processing of your information for specific purposes.
• Right to Data Portability: The right to receive your information in a structured format where applicable.

To exercise these rights, please contact us at [email protected].

12 Withdrawal of Consent

Where information is processed on the basis of your consent, you may withdraw that consent at any time. Withdrawing consent does not affect processing that has already taken place, but your information will no longer be used in that way going forward. Please note that withdrawing consent may mean some services can no longer be provided to you.

13 Protection of Minors' Information

888db is intended only for individuals aged 21 or older. We do not knowingly collect any personal information from minors. If a minor has created an account by mistake, we will delete that account and all associated information as soon as we are notified.

14 Sensitive Information

888db does not generally collect special category sensitive information (such as health, religion, or political opinions). However, as part of our responsible gaming services, if you voluntarily provide such information, it will be used solely to assist you.

15 Policy Updates

888db may update this Privacy Policy from time to time. For significant changes, we will send a notification to your registered email or within the platform. The latest version of the Policy will always be available on this page. Continued use of our services after any changes will be considered as your acceptance of the updated Policy.

16 Contact and Complaints

For any questions or concerns about this Privacy Policy, or to exercise your data rights, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 in Bengali and English

We will review your request and take the necessary steps as quickly as possible. We are always committed to protecting your privacy.

17 Disclaimer Regarding Third-Party Links

We are not responsible for the privacy practices of external websites or services linked from the 888db platform. Please read the privacy policy of any other website before visiting it.

18 Applicable Law and Jurisdiction

This Privacy Policy is governed by the applicable laws of Bangladesh. Any disputes arising from this Policy will be resolved through discussion and arbitration.